Verify Extension Mobility Service is Running
Note: If you have a cluster you have to enable Extension Mobility Service across all servers.
- Select Tools > Control Center – Feature Services
- Make sure that the Cisco Extension Mobility service shows status Activated
- From the Navigation menu select Cisco Unified CallManager Administration
- Select Device > Device Settings > Phone Services
- Click Add New
- In the Service Name field, type Extension Mobility
- In the Service Description field, type your desired service description
- In the Service URL field, Enter the following URL:
http://cucmaddress:8080/emapp/EMAppServlet?device=#DEVICENAME#
- Click Save
Modify
Enterprise Parameters to Reflect IP Address of CallManager
- Select System > Enterprise
Parameters
- Under Phone URL parameters, change all
fields from yourcucmname:8080 to yourcucmipaddres, only if you don´t use DNS mapping.
- Click Save
- Click Ok from the pop-up warning
- Click Reset
- In the pop-up window select Reset
- Click Close
Create
a Device Profile Default for Each Phone Model (using Cisco Extension Mobility)
- Select Device > Device Settings >
Default Device Profile
- From the drop down list, select the
phone model to be configured, for example, Cisco 7942
- Under Description, enter a description from this profile
- Under Phone Button Template, select
Standard 7942 SCCP
- Click Save
- Repeat for each model phone to be
configured
Create
Device User Profile for a User
- Choose Device > Device Settings >
Device Profile and click Add New
- From the drop down list, select the
phone model to be configured, for example, Cisco 7942
- Click Next
- Enter a Device Profile Name, for
example “Your Name”
- From the Phone Button Template field,
select Standard 7942 SCCP
- Click Save
- On the left hand side of the screen,
click the link Line [1] – Add a new DN
- Choose a valid DN from your internal
dialing plan for the location, enter that DN in the Directory Number field
- Under Route Partition, select your local Partition
- Under Directory Number Settings choose a
CSS of appropriate access
- Enter any Call Forward and Call Pickup
Settings as necessary
- In the Display (Internal Caller ID),
enter the User’s name
- Click Save
- From the Related Links: menu, select
Subscribe/Unsubscribe Services
- In the Select a Service, select Extension
Mobility, then click Next
- Click Subscribe
- Click Save
- Repeat for any additional lines
Associate
User Device Profile to a User
- From the menu, select User Management
> End User
- Click Find
- Select the user from the list that
matches the profile that was created
- Under Extension Mobility > Available
Profiles, select the profile and move it to the Controlled Profiles selection
- Under Default Profile, select the
profile
- Click Save.
Configure
and Subscribe Cisco Unified IP Phones to Service and Enable
- Select Device > Phone from the menu
- Select the phone from the list of
devices
- In the Related Links: field, select
Subscribe/Unsubscribe Services and click Go
- In the pop-up window, under Service
Information, in the Select a Service pull down menu, select Extension Mobility
- Click Next
- Click Subscribe
- Click Save
- Close the pop-up window.
- Under Extension Information, check the
Enable Extension Mobility box
- Under the Logout Profile field, select –
Use Current Device Settings –
- Click Save
- Click Ok from the pop-up warning
- Click Reset
- In the pop-up window select Reset
- Click Close
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